Review
We start by reviewing your current setup, support model, risk areas, and business priorities.
Learn more →Practical business IT support for companies that need reliable help with users, devices, Microsoft 365, cybersecurity, backup, cloud systems, and day-to-day technology issues.
Business IT support should give employees a clear place to go for help, reduce recurring issues, and help leadership understand what needs to be fixed next.
We start by reviewing your current setup, support model, risk areas, and business priorities.
Learn more →We focus on practical improvements that reduce friction for users and leadership.
Learn more →You get a clearer roadmap for support, security, cloud, backup, and future automation.
Learn more →Review where support requests slow down, what is being repeated, and which issues need process improvement rather than another one-off fix.
Move from constant break/fix work toward clearer ownership, documentation, recurring issue reduction, and planned improvements.
Help users with laptops, accounts, access, Microsoft 365, printers, connectivity, and the day-to-day IT problems that affect productivity.
Coordinate with internet, phone, software, cloud, and hardware vendors so your business is not left managing technical handoffs alone.
Support Microsoft 365 users, licenses, groups, mailboxes, Teams, SharePoint, MFA, and account changes with better consistency.
Scallex helps define backup ownership, recovery expectations, Microsoft 365 backup considerations, and the steps required to validate recoverability.
Reliable support, monitoring, Microsoft 365 administration, security basics, vendor coordination, endpoint support, and IT roadmap guidance.
Learn more →MFA, identity, permissions, SharePoint, OneDrive, Teams, email security, onboarding, offboarding, licensing, and backup planning.
Learn more →Practical security controls for phishing, identity risk, endpoint protection, email security, backup readiness, and cyber insurance preparation.
Learn more →Scallex reviews the business context first, then looks at support model, Microsoft 365, cybersecurity basics, backup readiness, cloud, network, users, vendors, and practical next steps.
Yes. Scallex has office addresses in Toronto and Kitchener and supports businesses across Kitchener-Waterloo.
No. Scallex focuses on business IT support, managed IT services, Microsoft 365, cybersecurity, cloud, backup, and practical IT consulting for organizations.
Scallex offers business-hours IT support with after-hours emergency support options depending on the engagement and client needs.
Start with a Free IT Risk & Efficiency Assessment so we can understand your environment and prioritize the most important risks and improvements.
We will review your current environment and recommend the highest-impact next steps.
Book Free Assessment