Scallex IT Services

Microsoft 365 Support for Toronto and Kitchener-Waterloo Businesses

Microsoft 365 is powerful, but many growing businesses do not have it configured, secured, or governed properly.

Problems We Solve

Microsoft 365 should be secure, organized, and easy to manage

Many SMBs use Microsoft 365 every day but have unclear admin roles, messy permissions, weak MFA coverage, and no consistent onboarding or offboarding process.

  • MFA gaps
  • Too many admin accounts
  • Messy SharePoint and OneDrive permissions
  • Unclear Teams ownership
  • User onboarding and offboarding gaps
  • Licensing waste or confusion
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Review

We start by reviewing your current setup, support model, risk areas, and business priorities.

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Stabilize

We focus on practical improvements that reduce friction for users and leadership.

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Roadmap

You get a clearer roadmap for support, security, cloud, backup, and future automation.

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What Is Included

Practical support that fits growing SMBs

Microsoft 365 administration

Manage users, licenses, groups, mailboxes, Teams, SharePoint, OneDrive, and day-to-day Microsoft 365 changes with clearer controls.

MFA

Review MFA coverage and sign-in protection basics so account compromise risk is reduced without creating unnecessary friction.

Identity security

Review users, admin roles, guest access, conditional access basics, and identity hygiene so permissions better match business needs.

Admin account review

Identify excessive or unclear administrative access and create a cleaner approach to privileged accounts.

SharePoint permissions

Review SharePoint sites, external sharing, groups, and owner responsibilities so file access is easier to understand.

OneDrive permissions

Review common sharing risks and user access patterns so sensitive business files are not exposed unnecessarily.

Related Services

Connected IT services

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Managed IT Services

Reliable support, monitoring, Microsoft 365 administration, security basics, vendor coordination, endpoint support, and IT roadmap guidance.

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Business IT Support

Day-to-day help for users, devices, Microsoft 365, network issues, cloud applications, and business-critical technology problems.

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Cybersecurity Services

Practical security controls for phishing, identity risk, endpoint protection, email security, backup readiness, and cyber insurance preparation.

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FAQ

Common questions

What is included in this review?

Scallex reviews the business context first, then looks at support model, Microsoft 365, cybersecurity basics, backup readiness, cloud, network, users, vendors, and practical next steps.

Do you support both Toronto and Kitchener?

Yes. Scallex has office addresses in Toronto and Kitchener and supports businesses across Kitchener-Waterloo.

Is this residential computer repair?

No. Scallex focuses on business IT support, managed IT services, Microsoft 365, cybersecurity, cloud, backup, and practical IT consulting for organizations.

Do you offer after-hours support?

Scallex offers business-hours IT support with after-hours emergency support options depending on the engagement and client needs.

How do we start?

Start with a Free IT Risk & Efficiency Assessment so we can understand your environment and prioritize the most important risks and improvements.

Start with a practical assessment.

We will review your current environment and recommend the highest-impact next steps.

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